The Agile Fleet

Insights, ideas, & expertise for optimal fleet management

An Insider's look at Indiana University's Fleet Success with Fleet Manager Amanda Wilson

Posted by The Agile Fleet on August 15, 2017

Amanda Wilson, CAFM, is the fleet manager for Indiana University. Mrs. Wilson has worked in the Fleet Services and Motor Pool department since 2006, where she managed accounting. In 2012, she took over as the university’s fleet manager, overseeing a 45-vehicle motor pool and approximately 800 departmental vehicles, including off-road vehicles and construction equipment. She worked in local rental car operations for several years prior to joining the university.


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Topics: Insider, University Motor Pool, Utilization, Right-sizing, Fleet Management Technology

Feeling good because your motor pool meets 100% of vehicle demand?  Why this may not be a good thing.

Posted by The Agile Fleet on August 08, 2017

If you are able to accommodate 100% of requests for motor pool vehicles 100% of the time, that could be a luxury that’s chewing up your bottom line. While fleet managers certainly don’t want to have to turn down requests of their internal customers, if the shared fleet can meet every request all of the time, then it is likely the fleet is too large and needs to be reduced. On the flip side, if your requests far exceed your ability to fill them (and here a benchmark may be useful), then you may have too few ...


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Topics: Utilization, Right-sizing, Fleet Management Technology

An Insider's look at City of Stamford's Fleet Success with Fleet Manager, Mike Scacco

Posted by The Agile Fleet on August 01, 2017

Mike Scacco has been the fleet maintenance manager for City of Stamford, CT for more than 12 years. Mr. Scacco drove the initiative to automate the management of the city's fleet, resulting in $300,000 reduction in vehicle costs, as well as $500,000 in vehicle replacement cost avoidance. 


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Topics: Insider, Government Motor Pool, Utilization, Right-sizing, Fleet Management Technology, GPS

Don’t underestimate the importance of service to your motor pool’s bottom line

Posted by The Agile Fleet on July 11, 2017

Reducing vehicles by sharing can save tens to hundreds of thousands of dollars, but don't underestimate the impact of customer service on the bottom line, too. Mike Hardesty, former fleet manager for Indiana University, agrees. “Personally I don’t purchase a product or service without the expectation of great customer service. If I have an issue and feel as though the organization or business doesn’t really care about me as a customer, I will find an alternative.


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Topics: University Motor Pool, Motor Pool Technology, Customer Satisfaction

An Insider's look at Illinois State University's Fleet Success with Fleet Customer Service Rep Lauren Palmer

Posted by The Agile Fleet on June 27, 2017

Lauren Palmer, Fleet Customer Service Representative for Illinois State University oversees the university diverse fleet of 280 vehicles and was instrumental in automating its fleet services resulting in added services and increased profit.


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Topics: Insider, University Motor Pool, Motor Pool Technology