Comments: Quality: The product has zero defects, and conforms to purchase order specifications. Score: 5 out of 5.

Delivery performance:  Meets agreed delivery date, per instructions. Meets urgent needs and/or short lead times: 5 out of 5.

Cost performance: Competitive pricing. Price reductions passed on to customer. Delivers at quoted prices: 5 out of 5.

Cooperation: Competence and helpfulness of internal / external employees. Handles problems promptly. Invoices correctly. 5 out of 5.

Quantity: 100% quantity delivered to order. Backordered items delivered in timely manner. Correct pay applications. 5 out of 5.

Safety: 100% compliance with all safety requirements. No Stop Work Orders, serious and willful violations, submitted and approved Safety Plan, and all employees received safety training: 5 out of 5.

Total Score: 30 out of 30.

—American States Utility Services Inc.

Comments: FleetCommander has been a lifesaver for our pool vehicle system. Our utilization and organization has exceeded expectations. The first year I went well over my fuel budget and when asked to explain, it was due to the improved usage of our pool vehicles. I also entered my transport truck into FleetCommander and anyone requesting equipment moves, can put in a request. Now, all our equipment moves are scheduled in FleetCommander.

—Eddie Case, Supervisor, Fleet Services at Central Arizona Project

Comments: The Agile Fleet Commander team always responds in a timely manner, with such positive customer service, to all of our needs. They are willing to help in any way they can to make our jobs easier. The service they provide is exceptional, reliable, and speedy! Thanks for all you do!

—Lauren Palmer, Customer Service Representative, Fleet Reservations at Illinois State University

Comments: In 2007, I was informed that the cumbersome, paper-and-pencil system of scheduling and reserving campus vehicles--managed for years by our Student Life department--would become my responsibility as the Fleet Manager. I had already begun researching computerized vehicle maintenance programs, since our fleet of vehicles and heavy equipment was growing as rapidly as our campus. Enter Matt Wade and Agile Access Control. Following some conversations and a product demonstration, it became clear to me that FleetCommander would seamlessly automate and integrate our vehicle maintenance and reservations. I have been a satisfied customer ever since and look forward to the new features Agile Fleet will add over time to further simplify a Fleet Manager's job. 

Pros: Makes scheduling and tracking of vehicle rentals and maintenance well organized.

Cons: Nothing now. Up until recently, it did not work well on IOS but that was fixed.

Advice to Buyers:  Couldn't do my job without it.

—Jeff O'Brien, Fleet Manager at Gordon College

Comments: I have used the FleetCommander for the last 8 years. It is simple to use. The best part is their customer service. They are always just a phone call away and very helpful. They helped us build customized reports tailored to our needs.

Pros: Ease of use, customer service.

Cons: The initial setup is time consuming, but I'm sure this is the case with any software you choose, especially since we had done it manually and on paper for many years prior.

—Rebecca Maldonado, College Mail Services Supervisor at Dona Ana Community College